The website makes tall promises and  the sales team  are trained  to answer customers in a respnsoce manner. will give them 4 stars here ??.  They have the maids listed. The core issue is in training, screening, understanding customers needs and  providing the skilled housekeeping staff. The agency is woefully inadequate in the most critical aspect of service delivery  and just acts as a broker making money to manage this service. I have used the housekeeping  services 10 years back and now with Bookmy bai. unfortunately the last mile service has not changed in this aspect. The  service provider  has major opportunities to improve  their services and serve its customers - Housekeepers on demand and Customer.