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Country Club Amrutha Castle
Hyderabad

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1.4

Summary

Country Club Amrutha Castle, Hyderabad
Jimut Bahan Roy@royjimut
Dec 30, 2019 01:28 PM, 3808 Views
Horrible Rooms and Service

Being a member of Country club, I will never suggest any one to visit this hotel. I went in 1st week of Oct’19. Being a member I was suppose to room equivalent to STUDIO as per my membership. But they provided me horrible room with seepage wall, spider web, low lights. I asked for different room and manager told all rooms are booked. I am surprised to know this. My booking was done 2 months before and still they had given the rooms to someone else because of money.


Everyday I called reception and asked whether good rooms are available but with same answer. My booking was for there for 6N/7Days. On 5th day they transferred me to another room which was bit good but not as expected.

(0)
Dear Member,We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP or contact on 040-67484444With Regards,Team Country Club
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