It is just a big mistake to invest your money in a brand like Haier. They do not have any advanced technique to sort out the problem of customers. They will send only one technician no matter how many times you complain, and the process of ruling out the technical fault is also the same; I feel they are the organization of corrupt employees. I emailed the problem with photographic proofs. Still, they are not willing to replace the product, nor can their technician detect the problem. You register the complaint, and they will give you several excuses for not visiting and only bother about rating. Customers who are planning to buy a Haier refrigerator, please do technico not do the same mistake. One can easily see ice in the container. Even technicians saw the same still no help from the brand.