MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Makemytrip is a disgusting site. I really wonder why I even decided to go this site when I had the option of going to airlines site and booking the ticket directly. This was Friday and I had to go to Delhi on an urgent trip. My first instinct was to go to GoAirs website(I usually fly by GoAir). God knows what made me got to Makemytrip. The site was so damn slow. The search took forever to give the results and once that happened, booking the tickets was a task by itself. The transaction would just not take place. I was 30 minutes into my visit and nothing was happening.
I thought the site may have been slow. My net connection was fine. Not willing to give up, I called them up and was put on hold. Gosh, god knows what was happening. Another 10-12 minutes went by and finally when the operator came she irritated me by getting my name wrong. I had run out of fuel and decided to hang up. Boss, Makemytrip sucks.