These peple are cheaters. Fraud and bogus peeple. One of the agent called Kasthuri sahu had sold a a high priced health insurance policy to me saying Aurvedic treatment is accepted in Max Bupa which is documented in the policy copy. Unfortunately I have met with an accident and had a injury in my backbone. I have tried allopathy and didn' t show the relief. So I have to go and get admitted to aurvedic hospital for treatment. I have spoken to the agent Kasturi before admission to confirm if I can get the reimbursement and to confirm the treatment is covered under the policy which she confirmed " yes" and I can go for it. After the treatment I have submitted all the required documents immediately. Max Bupa health insurance company has denied the claim that the aurvedic treatment is not covered. This is a shitty experience with Max Bupa insurance company. I wud suggest No One should go and become prey for the false promises. Please dont loose the premium amount and dont loose the treatment cost and end up in disappointed. This had costed a huge amount of frustration and mental agony. Government should cancel the licence for such fraudsters