nobroker is working closely with MouthShut.com to enhance customer satisfaction.
I had availed services of both finding tenant through No Broker and for Rental agreement. The relationship officer assigned to me was not at all proactive to find out a tenant and I had to push him hard. But he still could not find a tenant for me and I had to look out and get a tenant. Not a good experience.
Regarding Rental agreement, the execution of the agreement was quite fast, but when it came to refund of the money inspite of I having followed up through phone and email, there is no response. The emails never get responded, I am not sure if its attended or not. Though execution of agreement happened on 10 Jan, 17, I am still awaiting for the refund. There is no communication. Everyone in the team promises, but the promises are not kept and also customer is not kept informed also. Very pathetic customer service.