I have purchased three products from Snapdeal.com so far. Only one order was processed correctly. Other two orders were not fulfilled properly. When I placed order for new Infocus M810 phone, they have delivered a defective product to me.
When I opened the box and tested phone, it is not even starting. I have contacted them so many times but there is no response. When I threatened to file a complain with consumer forum, one lady called me and advised to me to find the product support and meet them so that they fix the phone. It is very strange to hear such advise from an online shopping agency. After that again no response, and I now decided to file a case with consumer forum in Hyderabad. All money of Rs.12, 000/- gone waste, but I am going to fight against them.