I will never recommend this Cargo Company, below are the reasons:
? Before finalizing the deal, their behavior promise will be very gentle and they will give you assurance of everything and they look quite promising.
? Once you pay entire amount their behavior will get immediately changed to harsh, dominating, and abusive and a kind of non-assurance type. You can smell that you have fallen in to a trap but You will not be having any choice.
? They will commit you an insurance copy, but instead of paying extra for insurance you will never get a soft or hard copy. In my case as agreed I paid them insurance amount 2 -3 days prior as they promised me that they will give me a copy before actually packing/moving my goods, however even after 2 months I haven’t got that copy.
? The agent/executive who will come to your place and get order, his job is to only take order he will not latter help you in any case and route you to Sunil Sharma.
? All phone no’s given in website(across regions) will be entertained by one person only i.e Sunil Sharma. And latter you will be surprised that there is no customer care. Wherever you will call it has to be answered by Sunil Sharma. He is no further escalation point.
? In my case, he has hired another Cargo company ‘Central cargo’ to move goods, so seems that they don’t have any branch and network across states.
? You will never get real picture, like when is the actual delivery date of goods and where ’re your goods.
? I had to move to US, so I had to wake up till 3 – 4 AM so as they will pick my call during their day time and every day they disappointed me not picking up my calls and in rare cases when they picked up it was a kind of harsh language and sometimes abusive as well.
? After 2 months and so much follow up finally they delivered the goods in evening 8-9 PM. My brother had to call his friends to unload the goods as there were only 2 persons and among them 1 was aged person. Forget about unpacking and fixing the things.
? We are still exploring the breakage etc of goods. as I am not and my parents hardly have an idea like what was packed etc.
? you will never get response to your email that you will write to them.
In short realcargopackers.net= Risk of your Goods+ the amount which you have paid+ Frustration, Tension, Migraine+ disrespect
I have booked a cargo company "https://realcargopackers.net" to move my household goods from Bangalore to Jammu(J&K). I already paid him all agreed amount. They took goods from my Bangalore address on 10-Aug and promised me that it will be delivered within next 10 - 15 days. However it was delivered after 2 months.
Manager/Owner Mr Sunil Sharma(Alias Rakesh Sharma) of cargo company didn’t picked up calls, Me and my father were calling him almost every day morning to evening he didn’t have courtesy to pick calls and give us whereabouts of our household goods. In very rare times if he picks up he says that it will reach within 2-3 days and he extends days after every 2 -3 days. Sometimes he abused and misbehaved and said he has sold our goods and go & launch complaint in police against him. He gave another phone number & asked to call him to get whereabouts of our goods, but when we called at this no. again same story was repeated. no one picking up calls and very rare time when someone picks he will tell stories and will tell lies.
Finally after so much of follow up, frustration, tension, they came to deliver goods in late evening 8 – 9 PM and my brother had to call his friends to unload the goods as they were 2 persons and one of them was a aged person.