I booked almost 25 bus tickets and more then 35 note through REDBUS.COM, as far as bus booking is concern it is well organised and you can track your tickets anytime and cancel it as per the rules also, but for hotel it is not at all well coordinated, you can not cancel it through site or app, but you have to keep calling them continuously and very few times they answer( However rates are very attractive). Recently I booked my ticket from ahmedabad to diu, and it was good.