I booked the bus operated by kalpana Travels from del to ddn.. On the journey date, they gave me an excuse that the AC (2+1) bus for which I paid broke down and dint even bother to show me an alternate way..Just gave me a number to co-ordinate.
The other person got me into a crammed filthy non AC bus. First it went through Haridwar and further to accentuate my problem, suddenly the bus driver asked us to get into another bus in Haridwar as hes moving towards Rishikesh.. But I appreciate Redbus for taking up the issue promptly...