When we can book Railway tickets online, Air tickets online.why not Bus tickets? This has been one of the reasons Redbus.in came into existence.
I used the website for booking tickets to Goa. and found that:
There are No additional charges.
Latest updated seats information.
Very easy navigation of website.
Information display is awesome and simple.
There is a concept of mTicket, where you just need to show the SMS that you get after booking as the ticket. No need to take a print out, which serves a lot if you are in a hurry.
Discounts on return journeys.
This is a very working concept and serves the needs of today.
The customer care was very good and informed.
I would certainly recommend this service.