I booked 2 tickets for my parents in REDBUS(SURESH KALLADA - Hyderabad to Kanykumari Route) from Karur - Tirunelveli on May 02, 2017 and the dropping location was Vannarpet bypass, infront of Aaryas Hotel. But the driver informed my parents that the bus wont stop there and will drop only in Shankar Nagar, bypass, Tirunelveli. Feeling panic, my parents informed me and I called the driver and after several arguments he informed that he will drop in the specified location, but he cheated and left both the Senior Citizens in Shankar Nager.
I havent seen such worst behaviour and service from Red Bus and Suresh Kallada Travels. They are saying that will refund the ticket fee and the auto charge I spent around 450, but still they are not understanding the situation of the travelling people, who are not aware of the location. Atleast they must have considered that they are senior citizens of the country. Worst Service Red Bus.Money cant fullfill the situations faced by the people.