A worst customer service, very slow speed, irresponsible behavior of the staff members etc. I have so much complains about this India’s leading telecommunication system.
I bought connection in the condition to get enough speed, but I never got it, on the same day of installation I spoke to the sales guy, he told me that just give us two days as the server is down for some time.
Even after two days I didn’t get the speed up to the mark, and again I tried to call that sales guy he is just not receiving my phone. I must attach the name of those cheaters sales guys as below:
1). Nilesh Thakor(door sales guy)
2). Mr. Nayan(boss of Nilesh, don’t know the designation)
Both of cheaters are not receiving my calls now. Also I got number of the branch in ahmedabad, and call there, but all of they are so busy, nobody is picking up my phone. Sometime the line was busy, it means someone was there.
But don’t know why they were not picking up my cell only? So only the option is to call customer care. They told me that I would not get refund of installation cost as well as of 10 days due to our policy. So I am now helpless in this.
The purpose to post this message is to make people aware that don’t use broadband service of reliance. Another purpose is to get my money refund if reliance has any problem resolution team.