Store: Reliance Digital, in JP Nagar.
Please go to this store iff you do not have any other options.
10 days ago(30 Jun 2011) I purchased a LED TV worth Rs85K. I got a deal for 80K but the service and the delivery is really poor and frustrating.
1 day before(ie 29 Jun 2011), I inquired about the LG 42 LW57 LED TV. They agreed to give it for Rs.80, 500/-, and they said they are giving a free TATA Sky HD Connection for free.
Next day(ie 30 Jun 2011) I purchased it . They said tomorrow it will be delivered. They did not give any other thing apart from receipt.
1st July they called me and informed that they are having some problem with delivery so they can give it on 4th July. I agreed to it.
4th July I got the TV and they said you should not open the pack until installation guys comes and opens. They said they will be coming there either same day or next day.
After then nobody came to install. Daily I used to call this store and ask for status. They will ask for phone number and address everyday and say "we will get back to you soon."(Bull Shit).
Almost 5 days I called them. After all my hard time they came and installed on 8th of July.
But I did not received my DTH Connection. I am keep on calling them and nobody responded that. At last today ie 12 July after my continues call(about 10 times), they responded saying you wont get the DTH because that offer got over on 29th of Jun(which is one day before my purchase).WTF!
Delivery boy Ganesh
There is a guy namely Ravi(Delivery Manager)
Store manager - Vignesh.
All are saying some inconsistent answers every time I called them. At last I gave up. Let them eat that. Simply they dont know how to deal clients.
One good thing is, when ever I called at least they are picking the phone.
Please goto to this tore only if you do not have any other choice.
Thanks!