Recently bought a Frost free refrigerator from Reliance Digital Store from ambience mall, Gurgaon. The payment was made and the product was delivered next day in the evening. The warehouse people simply delivered the fridge and when asked about installation simply replied that engineer will come after 2-3 hours.
Fridge is an essential item of household nowadays. This new fridge was bought as old one broke down. Its almost three days but nobody is bothered to check whether its has been installed or not. Further only single contact no is there which is always engaged.
Finally called whirlpool customer care and asked for installation.
Pathetic services. This is before the product has been installed what when some service is required after some time. So purchase at own risk and dont expect any services after purchase.
Very bad to see such type of customer services from such big brands that way small elcetronics shops are better at least the shop keeper pay attention to you, give personalised services.