I booked a new connection for reliance big TV on 01.03.2018 under ID no. 12504251 and paid Rs. 499 as pre booking fee but till date connection is not installed even 45 days passed. I contacted on customer care number a few days ago, and then representative asked me to register complaint after 45 days. Now customer care number is not working and I am unable to register my complaint without smart card number. What’s the way forward? Is it another scam? #RelianceBigTVscam