Firstly the installation cost of Reliance digital T V is very high as compared to any other service providers. And also the time for installation takes more than a week. The picture and sound quality is not that great for the price you pay. The channel package which you choose is not customer friendly because you end up paying high price for less channels. Even after using HD plan very few channels are routed to HD view. Some channels which you have already paid for is shown as you have not subscribed to this channel. The toll free number provided by them is of no use because they do not respond. Repeated complaints through emails have gone unheard. A little shower or high winds cause the dish tv to move and thereby disrupting the services. The customer service is very poor.