Reliance Mobile Operator

People read, it is important.

So called reputed Reliance communications has a dubious plan to squeeze money from their old inactive customers.

1. They call you with a new plan to reuse their service.

2. If you say yes, They will activate your service.

3. Problem starts if you say no. They will say thank you and cut the call.

4. Fast forward a month, you will receive a bill for outstanding bill amount

Until now you wouldn’t know that they have activated a plan on your

connection when you said you don’t require their service.

1. You will call their customer care and register a complaint against this.

But you will still get calls for bill payment.

1. After one more month, you will get another bill containing outstanding

bill amount for 2 months now. This means they have not attended your

earlier complaint.

1. You will call their customer care again and explain them again. Now they

will register a new complaint against old complaint. But you will still

get calls for bill payment.

1. They won’t attend your complaints and yet you will get bill payment calls.

And you will ask them to look into complaints. They will humbly accept

your request

1. Then the bigger plan. Now you get smses and calls regarding a legal

notice which is served to you on this bill payment. They will say we are

not calling from Reliance and so can’t help anything. But we have to

pay the bill. Reliance will still not attend to your complaints even after

numerous calls. Eventually, you will get a mail from advocate.

1. You will escalate the complaint to a different department with all the

complaint numbers. They will again take a new complaint and give you

a complaint number.

They bully you beautifully. Don’t submit. Beware.