The pioneer of Indian mobile service keeps minting crores in revenue unethically by charging its poor customers every week/month for various services which the company itself activates on the customers number on its own. You call the customer sercive to get a solution and they wont provide you one.
The company basically subsidises its cheaper tariffs by way of charging customers for unwanted useless services. It will keep spamming your number with tens of useless sms throughout the day, going to the extent of informing you about the address of every new store that pops up in your city. If you want to get something as minor as an address changed, the reliance stores are of no help. The sms that you should have received today, you will receive tomorrow, coz of its fabulous network.
Basically, Reliance is a company you cannot rely on.