This is the advise for all people who
Are thinking of taking reliance money account. Please do not even make an attempt to call them to open the account. My experience:
They took 2-3 months to open the account and that too after repeated calls to higher officials. They do not understand the meaning of customer service.
The reliance system is the most horrible system I have ever seen. Most of the links are never updated and your balance will never be updated. The demo link will not work and sometimes site will not work properly. Thanks to their IT team, servers and update team. You need special mention and credit..
The customer service is extremely horrible. I have sent many emails but no reply probably they do not have email access (this is what I assume) or they do not want to reply.
There are no confirmation messages in their screens for purchase of limit cards. If you enter and press submit, it should ask for confirmation i.e. Do you want to proceed? This way Reliance money is eating the money of many customers. I accidentally pressed the button and I was charged the money. However, the customer care executive assured me that it would be refunded. Well, easier said than done...Refund is a big issue in India and Reliance money is not an exception. Kudos to Anil Bhai.. I understand the customer is responsible for transactions on net but there can be confirmatory message before processing the transaction identical to internet banking. Probably they have not kept it as they want to earn money this way rather than trading. Good business model. Can I know the % of earning made by this way? Make it public - it should be eye opener
The customer care executives are extremely unprofessionals and their systems do not work most of the times....
At the end, my heartiest congratulations to Anil Sir for making this company......Please spend some time doing trading through your own system and then you would realize the level of efficiency and service offered by your system...its easier to make the systems and platforms, however, its difficult to provide service and maintain high level of transparency in the operations......think about it...
At the end, again
Beware of Reliance Money!! Beware of Reliance Money!! Beware of Reliance Money!!