Plans are great no doubt about it.
750 /- for 2 mbps
650 /- for 1 Mbps.
and so on.
no GB limit like others ISP’s.
I like that( until it works -.-’) .
but when it doesn’t work( it doesn’t work every other day)
oh man you’re in a really big trouble. the call service center is take great. they have a script which they read our too you. ask them anything they’ll say we’ll give you solution after 24 hours and after 24 hrs they say they’ll give solution After 24 hours and after 24 hours they’ll say the same. this goes for really long time trust me I’ve suffered from this trauma.
here’s a one incident -
in November my net went off one night. another day I told them to fix it. they said 24 hrs I waited 24 hrs. after that I called again & again & again. after numerous attempts they sent a engineer( ya that’s what they called him!) after 1 month 3 days!
the problem was simple. my wire was cut by mouse or something.
He took 4 hours to fix it!
after one month my net was finally working thanks to reliance broadband for your amazing service. here’s another incident-
when I got new connection in Feb’14 they gave us landline with it. they said it’s free of cost and I don’t need to pay them anything( good deal right!). but when the bill came they charged me 300 bucks!
I called service centre and asked about it and the call centre for guys said that your combo internet wasn’t activated. I told them that your installation guy told me that I don’t have to pay anything for landline. the call centre guy said that now I have to pay even if it wasn’t my mistake!
I refused to pay and then they cut my connection!
then some guy from pune regional office cells me and tells me that I should pay now and they’ll start my connection and they will activate my combo plan( 2 Mbps unlimited broadband+ free landline) .
ok then I pay reliance. after that I call service centre to activate my combo plan . they say OK we’ll do it. after 3-4 days my plan has been changed to some weird plan( 1mbps 100 mb) .
when I tell this to call center they say that they’ll close the connection.ok I said.
then I close my internet connection and wait.
after 7-8 days they sent me a bill.
it was 27, 000 /-.i was shocked to see that.
I sent reliance numerous mails online requests( even if it wasn’t my fault.) .
after many requests they fixed my bill and told me that it will be rectified.
fast forward to today,
my net does not work 14-15 days in a month.
I paid reliance 4200/- for half yearly plan and I still regret this decision. I regret that I chose reliance broadband.
Please if you want good reliable net connection look else where and if you want to get reliance broadband then welcome to crappy service of reliance broadband.