My Questions to Religare health Insurance -
Q1. Religare health insurance took 9 months to settle my Post Hospitalization.
Q2, Religare Health Insurance did not update room rent provided by Hospital and that is why I had to suffer for 9 months to get it sorted. The discripancy between them but patient had to suffer.
Q3 I have history of aprox 70 emails sent to Religare Helth Insurance but they don’t bother to reply you even. Not even last escalation is bothered(Resolve2).
Q4. Everytime I called about the discripany amount Religare always denied. I had to fight a lot to get this amount back.
Q5. Religare health Insurance Cleared 104 rupees from my Post Hospitaliz Bill of 1752. I had to fight a lot to get rest 1400 amount which they gave after 9 months.
Q6. Customer Service is pathetic. You have to explain them hello lot, have to fight with them a lot then only they move ahead else you forget about your claim.
Q7. When you buy Policy they tell you that you get 100% expenditure from Insurance Company but when you actually avail it then you come to known hidden charges. Extensive use of sales techtics. Just call their sales team and ask about the charges and you will come to known. You dont even need any other proof.
Q8. Out of 48000 INR of claim I had to pay 10000 amount. Where religare Health insurance company say 100% they paid only 79% rest 21% was paid by me.
Q9. If I would have opted a cheaper hospital my whole bill would not have reached what I co paid here.
Q.10 Religare Health Insurance does not have courage to answer my questions even. I have written so many times and they just reply with templated answer. "We have forwarded your feedback to concerned department". They need to understand this is not feedback, I am asking questions from you.