In Oct 2024, I was contacted by Round the Globe and offered services to provide Work Visa, and to offer suitable positions for employment at Singapore(with clue taken from LinkedIn). It was stated by Round the Globe(called RTG) are a reputed and experienced organisation for Immigration & overseas employment. It was even told that perspective employers in Singapore were ready to provide me job, and they were waiting for my documents.
Technical Evaluation Fees 0f INR 2950 and Registration Fees of INR 70, 800/- was demanded, and paid by me, and acknowledged by RTG on 22 Oct 2024.
A CONTRACT OF ENGAGEMENT format was forwarded to me, it was signed by me, scanned & mailed to RTG on 04 Nov.2024.
On 27 Nov 2024, RTG had sent mail with list of documents to be provided for processing the case for both Visa Services and for Employment.
I had forwarded all required documents( total 25 documents) in four e-mails., addressed to same person of RTG, from whom I got the mail asking for documents.
There was no response from RTG side for a week, I contacted Ms Srishti of RTG staff, who directed me to speak to Ms. Neha for all matters. I had contacted Ms. Neha on 04 Dec 24, she asked me to forward all documents to her, which was done on same day.
Then again came prolonged silence and lack of response. I tried to contact Ms Neha on WhatsApp calls & messages at least 5 times. Finally she sent a message on 14 Jan.2025, asking me to share the documents again with her.
On 15 Jan.2025, I informed documents had been already sent twice on dates 27 Nov. & 04 Dec. 2024. I had been making efforts to contact her on at least 3 occasions, wherein she replied that she will check up for same. On 18 Feb. Ms Neha asked me to contact related department at info@.address. I sent mail at given address, reminded the addressee of all events and documents sent by me.
NO ACTION TAKEN BY RTG - It was expected from RTG that they will inform me of shortcomings, if any, in documents or else, RTG will apply for the Work Visa with Visa fees and documents submitted by me. Sadly nothing was done from RTG side in my case. Nobody in their so-called great Organisation had bothered to look at my documents. A valuable period of 3 months had been lost for no fault of mine.
Because of above reasons, I asked RTG whether they are unable/unwilling to proceed in the case for any reason, then they can refund fees paid by me(as per agreement terms - Schedule 4), where it is clearly stated that Refund is payable in case there is no action by RTG.
After many requests & efforts to speak to Ms Neha, I could finally speak to her today. Her approach was to totally ignore months of inaction, and blame put squarely on applicant. I spoke regarding waste of 6 months since my documents were sent, but inspite of all this, RTG refused to Refund the Fees paid, or even a part of the fees, but this was refused.
All this shows non admittance of their own neglect and wrong doings, unfair dealing by their Company, and non-compliance with their own worded Stamp Agreement. Promises made initially had proved wrong, misleading and fraudulous, only to lure Customers. They want to devour every Rupee of the fees charged by them, for doing nothing.