I have recently purchased a Car insurance from Royal Sundaram, I have directly purchased from their website. Soon after giving the details I got a call from them and guided me to the entire process. I have given all the details and cross checked whether all information is correct or not. Everything were correct at that time.
Soon after I received the policy I cross checked everything, and surprisingly found my nominee name had a spelling error. Instead of D they have put T. I do not understand how that error came up since I have cross checked everything before submitting. I suspect some human intervention in this process. A spelling mistake may be a simple human error, but when you approach them for claim, they can simply reject it saying the name is not matching.
I have then sent mails, called them, taken this to Social media but still there is no reply from them. I have not tried for any claim, if there is any issue, I have all the mails, communication recorded. I will check all possibilities to teach them a lesson. IRDA, consumer court there are option.
Still waiting for, My advice to all is not to opt this stupid company.