On 5 th Oct I had booked my travel from Bangalore to Shirdi and my pickup point was SRS office Rajaji Nagar. we were total 5 passangers waiting for pickup at 2.15 PM but the bus didnt arrive at the pickup point, instead went straight ahed on the route. when I queied with SRS rajaji nagar staff they assured me that the bus is on the way and I had nothing to worry. only after 45 mins delay, the staff realised that there is some issue and when he called the driver, he confimed that he has already left the city. the panic began and still, until I write the feedback I see no resolution. so unprofessional company and staff. we all are hoping that some solution would be provides and at 4.15 PM I see no resolution.
Pathetic experience.