I was expected to arrange a honeymoon package to Mauritius for my newly married nephew and his bride in the first week of June 13. At the outset I contacted a leading internationally reputed travel agency for their package. The person on the phone said that their quotation will be sent to me. I called up another well known and highly advertised domestic travel agency marketed by the Dabanng.
The lady who responded, assured that she will get back to me soon. The package cost quoted by the first agency was on the higher side and I asked the executive concerned to revise it. He never called up nor sent a revised quotation. No response came from the second agency. So much for their advertisements, fame and reputation.!! I, then, decided to approach a local travel agency in Bangalore…Safaryz, through a friend of mine.
I was pleasantly surprised to see that they have a big air-conditioned office with friendly staff in a prominent location (Malleswaram) in Bangalore. This is in contrast with the big guns whose staff occupy a desk in some obscure building and are available only over phone during their duty timings.
The Owner/Director of Safaryz Mr. Vishwanath was extremely cordial and offered us an attractive package at a discounted price. As my nephew and his wife were traveling abroad for the first time we were awfully worried about their security. Mr. Vishwanath guaranteed us that both will be very safe and under the care of experienced people. He, in person, advised the couple about the “dos and don’t” during their trip. He gave us his mobile number and assured that he can be contacted anytime in case his assistance was required. All the arrangements were made in quick succession and there was not a hitch anywhere. The couple flew to Mauritius on June 04, 2013.
As luck would have it, my nephew fell ill in the airplane itself due to altitude sickness. On learning this we called Mr. Vishwanath to arrange medical assistance in the hotel. He contacted his associates in Mauritius and all possible help was extended to the couple swiftly. He was so caring that he checked on both of them almost everyday and informed us about their well being. Everything….the receiving of the vehicle with driver at the airport, the hotel, the room, food, local trips etc., were provided and arranged for the couple as detailed by him here. The two had a fantastic honeymoon trip and were back safely after a week. Needless to say they were all praise for the excellent services given by one and all in Mauritius and of course Safaryz.
Let me assure the readers here that had we faced a similar situation and needed to contact someone from other self-proclaimed travel agencies in case of an emergency, none would have been within our reach; and if at all we were lucky enough to find someone, we would have been tossed around from one phone to another till we got tired and gave up.
Our experience with Safaryz was extremely satisfying and genial. Mr. Vishwanath’s humblenss is touching and his staff is very supportive. I would recommend Safaryz unhesitatingly to anyone who is looking out for prompt service and personal attention. This agency personifies sincerity and delivers as promised. Big brands offer the moon but fail on almost every count. One can read the reviews on MS and evaluate their performance or rather the lack of it. They are just hot air.
Mr. Vishwanath can be reached on 9686696. Rest assured, he will do his best for you.Last word - the executive from the first agency called up at 10.30pm days later when all the arrangements for the trip were over. After all, he was from Kings’ family. I told him he was too late for the party.
Cheers
Arshad