Scenario:
The doctor asks to take urine sample for test.
We get a plastic bottle from the reception counter and get the urine sample.
Reception asked us to give it to the doctor for testing.
Then doctor asked us to give it to the lab for testing.
Gave the sample to the lab.
After 5 minutes - one technician comes to us and asks if the samples is ours. I said yes. He said can we put a label on it? Then he give us a label with a number on it. I am not sure why he can not stick the label himself. Finally I stick the label and the test is done.
A few negative marks to the staff for showing attitude so far.
Then comes the doctor. Again a few negative marks for showing attitude and apathy.
@ Apollo, we pay Rs 250 consultation + Rs 120 lab test. We get diagnosis + attitude from staff.
Next time decided to visit some private clinic where the doctor does not show apathy and the staff is decent.
Another scenario (happened previously) Fixing an appointment with the doctor:
We telephoned at 9.30 am to ask for the doctor.
Received reply - the doc will be available at 10am.
Reached the hospital @ 10 am. The receptionist said the doctor will be available at 10.30.
Finally the doctor arrives at 11.10.