I have been working for this CRM company not for long but almost 3 months thats the reason I know well how they cheat people by convincing them about their products, giving commitments that they can just imagine of and once the deal is locked they do it in their own way.All are immature people including the so called director of the company. No professionalism, no timeline and absolute zero business sense. As far as products are concerned they have one source code and they sell the same just making small change to it.
If ever you will ask for a major change they all are so blank that you can call them the dumbest creature on the planet.
In short they are here with a code to make money just by selling a copy of it with small alterations.