I bought this AC two and half year back at the price of 42000 INR. The first year it worked decent but from the second year it stop cooling at all. I called to call center of samsung and called them to repair it. They charged me around 2500 INR and just refilled the gas. After a month I again starts getting the same problem. I again called them and told whole story, they came and told me that copper pipe has some hole in it. They repaired it and filled the gas but within few days I started facing the problem again. Now they are saying to change the entire indoor unit which cost around 15000 INR. First of all the product is not at all good. It is just wastage of money and second part they have 3rd party service center. I never suggest it to any one else. I have another AC which is LG. Go for LG good product with good service.