ITS A VERY GOOD AIR CONDITIONER IT HAS NO NOISE AT ALL AND THIS IS THE BEST FEATURE IN IT ALTHOUGH MANY COMPANIES CLAIM THAT THEY ARE NOISE FREE BUT IT, S NOT THE CASE NOT ALL OF THEM ARE BUT THIS ONE MACHINE IS SILENT APART FROM THAT IT, S CONTROLS ARE NOT DIFFICULT AT ALL THEY ARE NOT CONFUSING AS SOME TIME YOU GRAB AN AIR CONDITIONERS REMOTE CONTROLS IT, S VERY CONFUSING FOR A LAY MAN IN THE FIRST SIGHT TO UNDERSTAND ALL OF IT IT, S EXPENSIVE IN TERMS OF IT, S PRICE BUT YES WHEN YOU NEED THE BEST YOU NEED TO PAY FOR THE BEST