I have been using this laptop for quite a time now and man I have to say it works wonders I mean its great it has a sleek design and the texture is real good roughy and I like it! it matches all my criteria and its reliable and I think I dont have to talk about the Samsung costumer service and man they are the best I mean I didnt have any type of problem with it but I got many samsung products and think they are great. I I had to recommend it to a friend I will say him to just go for it.