The owner of Saphire Honda would do out of way to help you.I bought Honda Dio from them and totally satisfied with their service.If you have any complaints and if you speak to the owner he would help you in one or the other way.
I had problems for my vehicle delivery but the owner helped us to get it on the promised time.I had problem with my smart card but this guy gave us the contact of people to get the work done and yes every time issues were solved.