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Savana

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4.0

Summary

Savana
Deepa Rai@deeparai01081991
Jul 29, 2025 03:56 PM, 173 Views

Savana Cares

Savana is working closely with MouthShut.com to enhance customer satisfaction.

Late delivery

Very disappointed with the delivery service. It took almost a month to receive my order, which is completely unacceptable. There were no proper updates or communication during the delay. Definitely needs major improvement in logistics and customer service.

Issue Resolved
(0)
Hi there, we're really sorry to hear about the delay and the lack of communication — we completely understand your frustration, and this is not the experience we aim to provide. Your feedback has been noted and will be shared with our logistics and customer service teams for immediate improvement. In the meantime, we’re here to help! You can reach out to us via Instagram DM, email us at escalations@savana.com, or connect with our team through the in-app chat support. We truly appreciate your patience and hope to make things right.
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