The reply and resolution is inappropriate and I am quite surprised the SBI which is a highly reputed bank of India is insensitive towards the Security of customers data. I will request you to double check the rule book and get back to us . In the mean time can you please provide us the Ombudsmans email / contact details who head the north division or India.
Please note again that the advise by you are against the rule and may lead to data theft. I hope you are aware of data theft cases and the ordeal / pain customer feels because of data them. Requesting you to kindly check Rules / Instruction by GOI / SC.
In the end requesting you to be sensitive with the customer data.
regards
Rajiv Tandon
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Hi, I am Rajiv my application No is 2029106007544 . The issue is related to courier delivery. The courier came to deliver the card and asked me to show ID. I showed it to him my license with out any hesitation . He want to note down the ID and I objected him because of Data theft issue because these kind of sensitive data can be given to any person and there is not rule to write down the ID number in booklet / notes and it is a security issue. In addition to this courier is falsifying. Please take the action as appropriately. The returned with out delivering and sent message that he missed me. Though I was at home and showed my ID. This has happened second time. Below is the SMS I am receiving
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ALSO PLEASE NOTE
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Asking for linking the Aadhaar number, for it to be quoted on forms, displaying it on certificates and documents, storing it in registers or databases is completely illegal and punishable with a fine and imprisonment under the Aadhaar Act 2016.
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