Booked ticket since the rate was competitive. The bus time mentioned in RedBus was 5:15 and the bus came at 6:15. We tried to contact the numbers in the invoice, no one has responded. When we finally connected we were told the bus would arrive in 15 minutes. Bus came after 30 minutes. There is no way to contact the driver and track the bus online. WORST experience. Never Book ticket in this bus.