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Seventymm

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Seventymm
Sincere Banda@sincere_banda
Mar 22, 2009 01:49 PM, 981 Views
Third grade service, poor customer care

Lemme be a little humble and say -Seventymm sucks big time.


a) I used to get a call 5 times a day tojoin in, the day I joined in urcustomer care guys have refused to recognize me


b)i requested a delivery of’pursuit ofhappiness’ on 18th and I promise my wife to show a movie on 19th night. Sincethe delivery didn’t come we landed in fight. At the end I had to take her outto PVR and show some rubbish movie. I spent 400 bucks on that.


c)i called back customer care to deliverthe movie on 20th at least(i.e. after 48 hours of placing request), they saidwe’ll send it today any cost. I waited in the office till 10pm, no movie came.in between I called up customer care till it was available i.e. till 7, 7.30.


d)again I called up on 21st at 2pm, themovie finally came at 4.15 on 21st.


e)i sent a pick up request for the nextmovie’ I.Q.’ on 21st and I called up customer care on 22nd asking whathappend. They replied its rented out. I explained that, this is not my problemso i’ve given them another movie name’License to Wed’ and they said we cannotdeliver it.


I

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