Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.
My trust has completed fade away from Shaddi.com and they are not matrimonial portal they are moneymaking portals. Where they share contact details of bride and groom after they sold you their premium packages. I will explain you how Shaddi.com earn revenue and are they reallying helping people to find better match or not?
Basically they encourage bride and grooms to registered over their portal to find life partner.
However they only support people purchase their premium access which have various time line like Rs.3000 approximately for 3 month and certain limit to view bride profiles. However if you try to look for your life partner without purchasing their package. You will be able to view photo and basic details of bride and groom as per your requirement but contact number, name and other useful details were hidden until you purchase their package. You will starting getting sales call from Shaddi.com soon you register with them to pitch for their attractive packages where they will help you find your prefect life partner.
I personally believe that they are playing with feelings of bride and groom where they raise their expectation beyond a limit due to which they keep on tracking a perfect partner over these portal and keep on purchasing various packages.