Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.
Select Shaadi.com is a third rate service. They sold me a product for 10, 500/-. The services provided are much below what they promised at the time of selling it. The customer feedback manager said that their CEO Anupam Mittal does not talk to customers.
These guys do nit seem to have any clue to this line of business and think that only technology+ phone calls are good. Please do not fall into their trap.
Shady.com is just a waste of time and money.