They might have invested once in software that’s the only service expected, compared to other share trading portals this faster that for sure.
Apart from that too much of a headache interacting with customer care. To retrieve the expired password it will be the nightmare. Too much of emails and most of them are not used for taking buy sell calls.
Trading order are most complected and staff only works in government timings.So far it was very difficult for me to connect for any support or using this portal .This for full-time stockbrokers not for part-time investors.