I have been purchasing from various sites for for last few years!
Shopclues.com started some years back and I was attracted to it because it came up with some great offers.
Every few days they had some offers which was available for some time with 9 rupees as shipping!
Later the offers turned not so good and shipping was raised to 19 and 29 and so on, but overall the offers were still better than retail market price.
I still purchase from Shopclues and there stuff are good! I dont really go for costly things but buy daily use things and they are pretty good!
Their support system is okay! I had no major issue with their support though I had got some items replaced or contacted them for delay.
The site is good better than so many sites which came at the same time. Their products are wholesale products and they accept that!
I just love their Sunday Markets and Wednesday sale, Also their free cluesbucks which they give from time to time.
Good luck to the site owners!