Came across with unexpected customer service. I forgot to apply the coupon on one of the deals of wireless zebronics mouse. Got baffled at the deduction of 775 rupees instead of 300 something deal price. Thought of nothing but just dragged the product page till the end searching for fastest resolution. Found the product review section with other mentioned comments. Gave it a try with my hard luck. Commented the tragedy with the order ID on the product review section with a hopeless heart of anything that could least happen. Also mailed them at their support id.
Surprisingly, got a call from them the next mrng asking me about my preference of continuing my order or not. Without any hesitation I replied yes, plz cancel the order n convert it into the deal price or refund my complete money. It was a mistake from my end. The person on the call confirmed about the refund option and I received my refund. Thanks for the kind support with your amazing deals.
Thanks Shopclues.