I ordered a vacuum cleaner from shopclues.com.
The first thing to be pondered that it took 10 days to deliver the product just in Delhi while other online shopping websites delivers the products in 3 to 5 days.
The product reach to me near about after 10 days. It was well packed but when I opened the box I got stunned since the vacuum cleaner was in broken condition and there was several scratches on it. I called ShopClues customer care and they told me that they will get back to me in 24 hours but nobody contacted me then I called again and they told me to take the photo of the broken product and email to them Asda wanted to analyse if I am not telling lie.
It took for them 7 days just to take the broken product back. It was really a very bad experience with this online shopping. I did not place any order on shopclue.com after this.