You dont understand what im saying?I never said that the product is not checked before shipping.
Understand this clearly. dont again give some useless resolution again or escalate this to some senior person, or direct me whom to contact.the product size 6 is not universal.My Use size 6 in all brands eg: Bata. So I order size 6.But you are saying that you have sent a product of size 6. then why didnt it fit for me?
if the seller or manufacture followed universal measurements for size 6. it should fit for my foot. y didnt it happen. so its a defect in measurement of the product manufactured or sold.so I need a product which should fit for me. if u are following universal measurement then let me know how to make it fit. You want me to tear the product and wear it? replace and give the size 7.dont again give some useless resolution. can u check the length and width of the size 6 shoe sent and compare it with the universal size. compare it with some branded shoe.that is how they should follow and design right?
I need a replacement even if u give useless resolution, I am not going to leave u until u give correct resolution.You want me to lose rs120 for the product design flaw. This is a cheating, since the customer cant wear it and check before buying, you are selling the defective piece on shopclues and telling not to replace it.
Will post this feedback in all the portal and site to let everyone know about the shopclues customer support.
as I said earlier, Before giving resolution you check the measurement of the shoe sent and the universal measurement and give the data or size. if both are equal ill accept it.
check the measurement and provide resolution.
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Dear Customer,
Thank you for shopping with ShopClues.com.
This is with reference to your order placed with us.
We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to https://shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter.
For further assistance kindly refer to https://shopclues.com/help
Best Regards,
Customer Support Team
Supratim
ShopClues.com
- Need next size 7. Kindly replace it. thanks. size chart description mentioned doesnt suit.
Order Number: 14460939
Return Number: 316955
Product: Traditional Women & Girls Mojari
Reason: Wrong Size
Action: Replace item