I ordered Hair Dryer from shop clues. Nova N-658 Foldable Hair Dryer 1000W, Order No15447535.
I never received the item.On the courier service provider page I see delivered but that was not deliver to my address not even my City. So I complaint almost 5 times for the same to shopclues and the seller(Bloom International) but no one replied me for the same. So I tried to tweet to shopclues and also sent message on Facebook about the same. Then I got reply on Facebook . Conversation is as below.
My order No 5447535.I never received the product.I placed ticket from the website but there’s no solution for the same yet. Refund me., .
Monday 12:42pm
Terribly sorry Bhavik. We are getting this re-checked with the Finance dept & getting this sorted. Please wait for the next update from us. For other assistance, reach us at https://shopclues.com/support.
Tuesday 10:23am
when should I get the update?
Tuesday 11:34am
Hey Bhavik, we cross-checked & found that we have not received any amount for this order & therefore it is showing failed at our panel. Please get in touch with your bank for further refund assistance.
u did not receive the fund?.if so how was it shipped?
check this
https://easycaptures.com/fs/uploaded/796/8159279900.png
and also this
https://easycaptures.com/fs/uploaded/796/5614295493.png
Tuesday 12:47pm
Hey Bhavik, the order was never shipped. Please share the images at https://shopclues.com/support. You will receive the updates from us.
I have submitted 3 times already. also got call from courier company. so How can u say its never shipped.
its ok I dont want the product.Just refund me.
We are arranging a call for you Bhavik.
19 hours ago
never heard back.Will this issue be resolved?
8 hours ago
So I think I am not going to get any update and lose money. that’s how you deal with your clients.
After this I never got reply from them. I lost money and never received the product. that’s how shopclues earn money. I request you all that they may give you very very good deals. but product will never received.Don’t believe this fake and poor site. They are cheaters.