I have ordered High quality Swift Dzire Car cover on 3rd Noveember. While ordering I explicity told that I need grey or silver cover car cover.
However, I have received a Black cover car cover (which I never wanted) after almost three weeks of ordering the same. Hence, I have not taken the delivery of the cover and returned the Courier person without taken the delivery.
Now, it’s been almost more than 15 days, I am struggling to get my money back from ShopClues.
In the mean time, I have made so many calls to the Customer care and told that I need to have a refund of my money as I have already bought a new car Cover as I can’t wait further.
I have also raised same concern in the feedback section of shopclues website as well as on the ShopClues Facebook page.
Here is the complaint no 1458893 and 1489400
My Name is Deepak Saraswat and m: 9886674296
Below is the Order no and the related history for your reference. I request you to return my money as soon as possible:
18 Nov 2014, 08:46 AM 27141296 MarutiSuzukiNewSwiftDzirecarbodycoversuperiormettyqualitywaterproof(QTY:1) Estimated Delivery Between: Tue 25 Nov and Wed 26 Nov
Rs.712 Complete Reorder this order
Feedback already posted.
03 Nov 2014, 10:57 PM 25761075 High Quality Car body cover Car cover for Maruti Suzuki New Swift Dzire(QTY:1) Estimated Delivery Between: Tue 11 Nov and Wed 12 Nov
Rs.873 Order Transferred to Another Merchant Reorder this order
03 Nov 2014, 10:52 PM 25760717 High Quality Car body cover Car cover for Maruti Suzuki New Swift Dzire(QTY:1)
Rs.873 Checkout Incomplete Reorder this order