I purchased one Samsung Galaxy Trend Mobile phone from Shopclues.com on 12/02/2014 as order no 11131289 and paid fully via credit card. The company assured me that the product will be delivered between 20th and 22nd of February and gave the tracking no of the Parcel as U93700018168 in First Flight courier.
The same was not delivered till March 14th. Upon giving them complaints on 22 and 24, 26, 28 of February they are still buying time and saying they need "48 hours more" like this they have not yet given me either the product nor my refunds.
I had been waiting for almost 30 days without getting the product nor refunds. I had called their call centre several times still there is no progress in anything. Now its seen in their website that the product is marked as undelivered and returning to the merchant back. So I will not get the product anyways, but they have not mentioned when they are going to give back my money.
I am mentioning this here because dont get cheated buying at Shopclues.com, they are smart but you will lose money just dont get carried away by their advertisements. No security for money if you pay them online.
No guarantee of delivery nor refunds. Unite to fight such online frauds.