Yesterday I had ordered Back cover for my redimi 4 but when I made them my payment what so ever the amount was , what they do they simple failed the transaction and my order got on cancelled yesterday but the amout I paid so is already got deducted from my account. Earlier I believed that they only sell cheap product in their website now I am also confirmed that they too have cheap website and low cost server maintenance due to of that I payment got stuck in middle and my order got cancelled.
Hence I made further call to them for the payments which got stuck. Using thier toll free number which always put you in queue for more than 10-15min to get to their customer service agent which was very frustrating and humiliating and even if you got connected to the customer service representative they have no sence of talking and argue with you even if they are at fault and same has happened with me so I just asked them to take a complaint note over my payment status and I put down my phone it was wired experience to me all over.
Well today at 4 pm I got a message from them that my payment done successfully and they wilk send my product by 19th of aug its like I have ordered on 3rd augst and they are delivering it on 19th augst its like they are taking more than 16 days not like other site like Amazon Flipkart they deliver product within 4 to 5 day but they took 16 days.