In todays market we have so many online shopping sites few are awesone few are good few are below average and what I thing is shop clues is beliw average the problem is customer service in online shopping interacting for cystomer problem is the mail think why because customer buy product without seeing are knowing the product and the sellers its just trust what customer think is if I got problem with the product site customer care will care. What I thing is shopclues should earn trust of the customer and the quality test should be conducted before delivery og any problem occures it should solved in minimum of 48hours. Anywhere hope good luck for u in future