Shopclues is the worst E-commerce site I have come across ever in terms of delivery and quality of the product.
I am very furious at their courier partner especially a courier partner called On.dot. I have ordered a couple of products including a LED, Kelvinator fridge, Curtains, carpet, bean bag and a body lotion. I was very happy with the fact that I received the fridge and LED in 2-3 days. However, one of the toughened glass of the fridge has came out. Other things were delivered on time except the products delivered through on.dot. It is already been more than one month and the curtains were not delivered to me yet. On the contrary, I received a message from Shoclues stating that curtains are delivered to me. Nobody even tried contacting me to deliver the product. On calling customer care I received a very pathetic service. They only reiterated on the fact that the product is delivered and they cannot do anything about it. I tried to contact their courier partner on.dot, but call never got through and nobody picked up. In spite of my husband telling them again and again to check this with the on.dot, if anything like pilferage may have happened, they did not not bother to hear him at all. We have clearly lost around INR1000 which we have paid for the curtains. Apart from this, all the products delivered by on.dot was delivered to us very late. On coming to the quality of the products, the carpet and bean bag I received is of pathetic quality which I cannot even use.
So.please think twice before ordering anything from this site!