Never try to buy from shopclues.com. They will only cheat you with wrong information, impolite customer service. They do not understand what you are talking about, wrong emails, rubbish online website, this website should be banned as it will certainly hurt online businesses.Below is my experience with them, please avoid buying from this website as there are lot of new people who are just starting to buy online products and they do not even know how to fight back
I placed couple of orders at Shopclues.com
Gas stove - wrong delivery, they sent me a completely wrong product, after fighting with the company for one month I got he refund
I ordered a recharge light - 14747325 on 1 June, never received the product, after waiting for 14 days I raised a complaint, the company never even bothered to check the status before, after my complaint they asked me to wait for 48 hours and I got an email saying that the product is delivered, where in I never received the product, I had written an email, raised on issue on their website, after that I got an email saying the they got information from the courier website that the product is delivered, where in when I check with the reference number given it says "In Transit", so I called the customer support and here start the funny part, the guy on the told me that I have to wait for 7 days for the proof of delivery and when I asked with what proof you updated my product section as delivered, he told with the word of mouth from the courier people and he even can see on the internet on the courier website it still says "In Transit", so with out any proof of delivery, no confirmation on courier website and no confirmation from my side they update the product just by the word of mouth, sounds bull still isn’t it
I ordered one flip cover for my Samsung Galaxy Note, - 14560153 they sent me a duplicate product and when I said the product is not fitting my phone they wrote back to me saying we delivered the ordered product no refund possible, when I called I was told sorry for wrong email and they sent email also saying send us a video while using the product, I got pissed off and wrote you can send me a video if that is possible, they wrote back to me saying the refund is accepted and they do not even want the product- How is this possible?
Shopclues.com is cheating people, please beware do not buy any product from them as they are selling it for cheap, there is good possibility you will end up wasting time, your telephone bill, patience and your valuable time.Be careful! If possible ban this website